Get in touch.
Call for anything urgent. Use the form for everything else and we’ll come back to you during business hours.
Request service
Have an emergency? Please call — don’t submit a form.
For burst pipes, no heat, no hot water, gas odors, or any after-hours emergency, call (716) 875-3900. Form submissions are answered during business hours and are not monitored around the clock.
Thanks — we’ve got your request.
Someone from the office will get back to you during business hours. If this turns into an emergency in the meantime, please call (716) 875-3900 rather than waiting on the form.
Get directions
hertelhardware@gmail.com
Business hours
- Monday – Friday8:00 AM – 4:00 PM
- Saturday9:00 AM – 2:00 PM
- SundayClosed
24/7 emergency service available — call (716) 875-3900.
Hardware counter
We still sell basic hardware and plumbing supplies at the Ramsdell Avenue counter during business hours.

Which division do you need?
Plumbing
Drains and sewers, water heaters, repiping, gas lines, backflow testing, commercial and new construction.
Heating & cooling
Furnaces, boilers, air conditioning, heat pumps, ductless mini splits, ductwork and air quality.

